Privacy Policy

Our company ("we" or "us") recognizes that you care how information about you is collected and used. We have created this Privacy Policy to inform you of our information collection, use, and sharing practices for this Web site.

Please be advised that the practices described in this Privacy Policy apply only to information gathered through this Web site and do not necessarily reflect our practices with respect to information gathered through other means, including digital means such as other Web sites and email communications.

If you have any questions regarding this Privacy Policy, please contact us at: the number listed on this website.

What information do we collect and how is it used?

Information You Voluntarily Provide

For purposes of this Privacy Policy, “Personal Information” is information that you provide to us that may be used to identify you, such as your full name, physical address, email address, or phone number. Except as otherwise provided in this Privacy Policy, we do not collect Personal Information through this Web site unless you voluntarily submit it. Personal Information will be collected when you fill out a “contact us” form and/or when you otherwise voluntarily submit or provide Personal Information to us. We use Personal Information to provide the services and information you have requested and for administrative and analytical purposes. For example, unless otherwise prohibited by law, the Personal Information may be used to contact you (by telephone, regular mail, email, facsimile or other means) to answer your questions or respond to your comments, to send you information about our products and services, to provide emails, newsletters and other communications, to conduct market research, to ensure compliance with our policies and applicable laws and regulations, and to market our products and services. Unless otherwise prohibited by law, we may also sell, rent or lease your Personal Information to third parties for marketing and promotional purposes.

Information We Automatically Collect

Like many Web sites, we use “cookies” and other tracking technologies to collect certain Information automatically whenever you visit this Web site. Cookies are files stored on your computer's hard drive by your browser. Most browsers accept cookies automatically but allow you to disable them. If you choose to disable cookies, you may be unable to use certain features of this Web site.

Information we collect through the use of cookies and other tracking technologies may include your IP address, location of your computer (but not your street address), browser information, operating system type, and dates and times you accessed the Web site. We may also collect information regarding traffic patterns, how you came to our Web site, and site usage. This information is used for analysis and for online marketing.

With both cookies and other tracking technologies, the information we collect does not contain your name, address, telephone number, or email address. We do not generally link the information we collect through the use of cookies and tracking technologies to Personal Information you submit. However, we reserve the right to use information collected in this manner to identify a Web site visitor if we reasonably believe it is necessary or advisable to enforce the policies of this Web site, to protect us or our clients, to prevent fraud, deception, or illegal activity, or to protect this Web site or its visitors.

Is information collected from children?

This Web site is not intended for use by children. If you are under the age of 18, you should not use this Web site and should not submit any information of any kind to us.

With whom do you share information?

We engage third parties to perform services in connection with the operation of our business. Examples of these services include, but are not limited to, hosting and maintenance of our Web site, data storage and recovery, maintaining mailing lists, Web site evaluation, data analysis, data cleansing, and marketing assistance. We may provide information regarding you, including Personal Information, to these third parties. We may also share Personal Information you provide to us to with insurance and financial service providers in order to provide you with information about the availability and pricing of products and services.

We may share non-Personal Information with others from time to time. Examples of such non-Personal Information include the number of users who visited this Web site during a specific time period. This information is shared in an aggregate form.

We reserve the right to transfer any information we have about you, including Personal Information, in connection with the sale or transfer of all or a portion of our business or assets to a third party.

We may also share information, including Personal Information, with third parties as described elsewhere in this Privacy Policy.

In addition, we, or those with whom we have shared information in accordance with this Privacy Policy, may release Personal Information and/or non-Personal Information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary or advisable to protect the rights, property or safety of us or our clients, our Web Site visitors, or others.

Notwithstanding the foregoing, we will not share Personal Information with any third party to the extent prohibited by applicable law or regulation.

What do you do to protect Personal Information?

We use various security measures, including a firewall, to protect Personal Information we collect through this Web site. However, no data transmission or information system can be guaranteed to be secure. We do not warrant the security of any Personal Information you submit to us and all such transmissions are at your own risk.

How can I correct Personal Information?

You can correct and update certain Personal Information you have provided to us by contacting us at the phone number listed on this website

What happens when I link from or to another Web site?

This Web site may contain links to other Web sites operated by third parties. This Privacy Policy does not apply to information collected through these other Web sites. We encourage you to be aware when you leave this Web site and read the privacy policies of each and every Web site that you visit.

If you have accessed this Web site through a link from another Web site, this Web site may include a frame. The information you provide to us through these framed Web pages is collected by us and this Privacy Policy governs our use of such information.

How will I be informed about changes to this Privacy Policy?

Our Web site will continue to evolve to bring you new features and services and to implement technological advances. As a result, we may change this Privacy Policy from time to time without prior notice. Revised versions of this Privacy Policy will be posted on this Web site, together with an updated effective date. In some cases, we may also send an email notifying users of the changes. You should check this Web site regularly to see if any recent changes to this Privacy Policy have occurred. By continuing to use this Web site after we post any such changes, you accept the Privacy Policy as modified.

Mobile Terms of Service

The Graycarebenefits.com mobile message service (the "Service") is operated by GrayCare Benefits LLC (“Graycarebenefits.com”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Graycarebenefits.com’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Graycarebenefits.com through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Graycarebenefits.com. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +12056750001 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Graycarebenefits.com mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +12056750001 or email admin@graycarebenefits.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

Questions about the Terms of Service should be sent to us at admin@graycarebenefits.com.